Team Leader–Face to Face Fundraising

Team Leader – Face to Face Fundraising

No. Of Positions 5 Department Resource Mobilisation
Location New Delhi /Mumbai/Bengaluru/Hyderabad Contract Duration One year
Level Of Contact With Children: 3 (Rate or no contact with children)
The position holder shall be responsible to adhere & work within the ambit of Plan India’s Child Protection & Gender Equality Policies.

Would you like to use your talent and skills for a cause! Are you a fluent and confident communicator? If yes, then read on...

JOB DESCRIPTION

We are looking for Fundraising Team Leader at our Delhi, Mumbai, Bangalore & Hyderabad office as part of our fundraising team. Your job would be to handle the team of 5-8 fundraisers who would interact with potential donors at public places like corporate offices, Malls, residential complexes, etc. and inspire them to support to maximise resources for Plan India's programmes to achieve positive change for children.

Reporting to: The Team Leader will be reporting to the Assistant Manager-IFR on all issues associated with his/her work responsibilities.

QUALIFICATION AND EXPERIENCE

You should be a graduate with minimum 2+ years of experience into team leader role preferably into fundraising or marketing. You should have good oral & written communication skills in English and Hindi. You should have the ability to recruit, train and manage a team and develop them as leaders.

COMPENSATION & EMPLOYMENT

Plan is an equal opportunity employer and qualified women candidates are encouraged to apply. Our policies and procedures reflect our commitment to child rights and child protection.

HOW TO APPLY? :

Please send in your updated resume to himani@planindia.org mentioning your current and expected salary and the notice period required to join. In subject line please mention ‘Team Leader - Fundraising'.

Last date for sending applications is 31st July, 2019. For more information, please visit our website www.planindia.org

 

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Programme Coordinator - Delhi

Plan India is looking to recruit motivated development practitioners to share Plan India's vision of a world in which all children realise their full potential in societies, which respect people's rights and dignity.

Position Title - Programme Coordinator - Delhi

Department: Programme Implementation

Reports to: State Manager - Delhi

Location: New Delhi

Grade: C

Region: North West

Level of Contact with Children: 1 (The position holder shall be responsible to adhere and work within the ambit of Plan India's Child Protection and Gender Equality Policies)

Number of Positions: 2

Summary

This position is responsible for supporting the State Manager in the implementation of Plan India's state strategies in alignment with the CSP objectives; ensuring delivery of quality programmes through partners in terms of outcomes, impact and compliances and supporting effective monitoring and evaluation of the programmes in the state. The position is also responsible for ensuring capacity building of the partners through the Thematic Managers/Coordinators at the state, facilitating budget monitoring, preparing donor reports and coordinating disaster risk management initiatives at the partner level.

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Manager - Corporate Partnership

Job Title: Manager - Corporate Partnership

Department: Marketing and Fundraising

Location: New Delhi

Grade: D

Reporting to: Senior Manager - Corporate Partnership

Level of Contact with Children: 3 (None or rare contact with children)

Summary of the Overall Job

The position is primarily responsible for supporting the Senior Manager - Corporate Partnerships in fundraising and prospecting new clients for both private and public sector companies in India for the assigned geography and for specific corporate accounts. The position is also responsible for meeting the CSR/HR Heads at various corporates/public sector undertakings (PSUs) to make pitch presentations, creating customized proposals, key account management of existing corporate donors, as well as for donor servicing, query resolution and grant reporting.

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Manager – Servicing, Operations and Data Management

Manager – Servicing, Operations and Data Management

Would you like to use your talent and skills for a cause! Are you a fluent and confident communicator? If yes, then read on...

About Plan India

Plan India, a member of Plan International Federation, is a nationally registered independent child development organisation committed to creating a lasting impact in the lives of vulnerable and excluded children, their families and communities.

For over 35 years, Plan India and its partners have improved the lives of millions of children by providing them access to protection, basic education, quality healthcare, a clean environment, livelihood opportunities and participation in decisions which affect their lives.

Plan India seeks to recruit a highly motivated, results-driven Manager for the Individual Fundraising portfolio. The ideal candidate would be experienced in capturing and highlighting Donor data trends, donation management operations, CRM, donor servicing and customisation.

Job Purpose

The incumbent will be responsible to develop and effectively run the entire Donations back end Operations, Servicing and robust data management system using CRM.

Key Responsibilities

Data analysis

  • Data Mining of CRM to provide regular key insights on donor profiles, trends and patterns taking into account various parameters.
  • Responsible for dashboard and MIS on achievement and targets on regular basis.
  • Data management and monitoring in CRM

Operations

Data management

  • Ensure timely receipt/deposition and entry of donations from offline and online channels.
  • Ensure data reconciliation and reporting done as per defined timelines.

CRM management

  • Ensure smooth functioning of CRM through co -ordination with internal and external partners.
  • Ensure relevant staff trained in handling the software.
  • Identify needs and guide the agency on module development / change requirements.
  • Prepare and generate periodic reports for MIS and data analysis through the CRM

ECS and NACH processing

  • Ensure all ECS and NACH processing happen as per defined process /timelines.

Payment

  • Ensure accurate documentation and timely payment of agencies and vendors within due date.
  • Track agreements to ensure validity and timely renewals.

Servicing

  • Be responsible for ensuring prompt acknowledgement of donations and responding to queries raised by donors.

Candidate Requirements

Experience

  • Minimum 8-10 years of relevant and progressively responsible work experience
  • Expertise in data management and analysis.
  • Significant experience in managing similar job responsibilities

Skills Required

  1. Strong data mining and analysis skill
  2. Excellent knowledge of MS Office
  3. Knowledge of CRM system and similar software’s

Education

  • University degree in business administration, finance, statistics or a related field

Compensation and Employment

Plan is an equal opportunity employer and qualified women candidates are encouraged to apply. Our policies and procedures reflect our commitment to child rights and child protection.

We are looking for dedicated and energetic telecallers at our Delhi office as part of our fundraising team. Your job would be to interact with our existing donors and renew their support to maximise resources for Plan India's programmes to achieve positive change for children.

How to apply?

Please send us your updated resume along with a suitability note (single Word document only) for the position of “Manager – Servicing, Operations & Data Management” at planindiacareers@planindia.org. Please mention “Manager – Servicing, Operations & Data Management” in the subject line. Last date for sending applications is 15th March 2018.

Given the volume of applications received, only shortlisted candidates will be contacted. For more information, please visit our website www.planindia.org

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Senior Executive–Face to Face Fundraising

Senior Executive – Face to Face Fundraising

No. Of Positions 10 Department Resource Mobilisation
Location New Delhi /Mumbai/Bengaluru/Hyderabad Contract Duration One year
Level Of Contact With Children: 3 (Rate or no contact with children)
The position holder shall be responsible to adhere & work within the ambit of Plan India’s Child Protection & Gender Equality Policies.

Would you like to use your talent and skills for a cause! Are you a fluent and confident communicator? If yes, then read on...

JOB DESCRIPTION

We are looking for dedicated and energetic Fundraiser at our Delhi, Mumbai, Bangalore & Hyderabad office as part of our fundraising team. Your job would be to interact with potential donors at public places like corporate offices, Malls, residential complexes, etc. and inspire them to support to maximise resources for Plan India's programmes to achieve positive change for children

Reporting to: The Fundraiser will be reporting to the Team Leader–Fundraising on all issues associated with his/her work responsibilities.

QUALIFICATION AND EXPERIENCE

You should be a graduate with minimum 1-3 years of experience in any role. You should have good oral & written communication skills in English and Hindi. You should have the ability to talk and build rapport with wide range of people. You should be able to train people on fundraising techniques.

COMPENSATION & EMPLOYMENT

Plan is an equal opportunity employer and qualified women candidates are encouraged to apply. Our policies and procedures reflect our commitment to child rights and child protection.

HOW TO APPLY? :

Please send in your updated resume to himani@planindia.org mentioning your current and expected salary and the notice period required to join. In subject line please mention ‘Senior Face to Face Fundraiser'.

Last date for sending applications is 31st July, 2019. For more information, please visit our website www.planindia.org

 

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Outreach Coordinator

Outreach Coordinator

No. Of Positions 2 Department Resource Mobilisation
Location New Delhi /Mumbai/Bengaluru/Hyderabad Contract Duration One year
Level Of Contact With Children: 3 (Rate or no contact with children)
The position holder shall be responsible to adhere & work within the ambit of Plan India’s Child Protection & Gender Equality Policies.

Would you like to use your talent and skills for a cause! Are you a fluent and confident communicator? If yes, then read on...

JOB DESCRIPTION

We are looking for Outreach Coordinator at our Delhi office as part of our fundraising team. Your job would be to building responsible for developing annual outreach plan and acquire new partnerships to help the Fundraising team to achieve the defined annual fundraising goals.

Reporting to: The Outreach Coordinator will be reporting to the Manager - IFR on all issues associated with his/her work responsibilities.

QUALIFICATION AND EXPERIENCE

You should be a graduate with minimum 2+ years of experience into getting permissions/exhibitions/events. You should have good oral & written communication skills in English and Hindi. You should have the understanding of the market (Corporate/Malls/Exhibitions).

COMPENSATION & EMPLOYMENT

Plan is an equal opportunity employer and qualified women candidates are encouraged to apply. Our policies and procedures reflect our commitment to child rights and child protection.

HOW TO APPLY? :

Please send in your updated resume to himani@planindia.org mentioning your current and expected salary and the notice period required to join. In subject line please mention ‘Outreach Coordinator'.

Last date for sending applications is 31st March, 2019. For more information, please visit our website www.planindia.org

 

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Executive–Face to Face Fundraising

Executive – Face to Face Fundraising

No. Of Positions 20 Department Resource Mobilisation
Location New Delhi /Mumbai/Bengaluru/Hyderabad Contract Duration One year
Level Of Contact With Children: 3 (Rate or no contact with children)
The position holder shall be responsible to adhere & work within the ambit of Plan India’s Child Protection & Gender Equality Policies.

Would you like to use your talent and skills for a cause! Are you a fluent and confident communicator? If yes, then read on...

We are looking for dedicated and energetic Fundraiser at our Delhi, Mumbai, Bangalore & Hyderabad office as part of our fundraising team. Your job would be to interact with potential donors at public places like corporate offices, Malls, residential complexes, etc. and inspire them to support to maximise resources for Plan India's programmes to achieve positive change for children.

Reporting to: The Fundraiser will be reporting to the Team Leader–Fundraising on all issues associated with his/her work responsibilities.

QUALIFICATION AND EXPERIENCE

You should be a graduate with minimum 0-1 years of experience in any role. You should have good oral & written communication skills in English and Hindi. You should have the ability to talk and listen to people and build rapport with wide range of people.

COMPENSATION & EMPLOYMENT

Plan India is an equal opportunity employer and qualified women candidates are encouraged to apply. Our policies and procedures reflect our commitment to child rights and child protection.

HOW TO APPLY? : Please send in your updated resume to himani@planindia.org mentioning your current and expected salary and the notice period required to join. In subject line, please mention ‘Face to Face Fundraiser'.

Last date for sending applications is 31st July, 2019. For more information, please visit our website www.planindia.org

 

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Assistant Manager Fundraising

Assistant Manager – Fundraising

Reports to Manager - Acquisition Grade C
No. Of Positions 1 Department Resource Mobilisation
Location Hyderabad Contract Duration Three year fixed term contract
Level Of Contact With Children: 3 - None or rare contact with children
The position holder shall be responsible to adhere and work within the ambit of Plan India’s Safeguarding of Children and Young People and Gender Equality Policies.

Would you like to use your talent and skills for a cause! Are you a fluent and confident communicator and have team leadership skill? If yes, then read on..

We are looking highly motivated, results-driven Assistant Manager-Fundraising at our Hyderabad office as part of our Resource Mobilisation team. You would be responsible to lead, supervise and manage fundraising operations and involves him/her in managing Face to Face fundraising for the acquisition of Regular/Monthly Giving (Direct Debit) and One-off donors.

Key Responsibilities:

Overall management of Regular/Monthly Giving and One Off Acquisition Program and overlook the performance of In-house fundraising teams to make sure that both programs strategy is in line with each other with results.

Constantly improve the ‘quality’ of the regular/monthly giving program at all levels. Monitor the effectiveness of existing acquisition channels systematically to allow for timely intervention by revising them or replacing them with new tools and mechanisms, after careful monitoring, evaluation and testing with set smart objectives and KPIs.

To ensure that set objectives for one-off and regular/monthly giving are met by Face to Face Fundraising.

Analysis of daily/weekly/monthly results, monitoring of KPIs (Key Performance Indicators) and fine-tuning interventions to F2F operations with a view to improving the quality of one-off and regular/monthly giving program.

In consultation with Manager- Acquisition, setting daily and monthly targets for fundraising teams.

Coordination of donor acquisition process for one-off and regular/monthly giving between the field and the office in order to ensure successful submission of forms.

Work closely with Manager-Acquisition on constant analysis and improvement of the donor communications cycle for regular/monthly giving donors.

QUALIFICATION AND EXPERIENCE

Preferably MBA in marketing with 5-6 years of experience, however for candidates with exceptional marketing skills and track record, it would not be a hindrance.

3 to 5 years of fundraising experience in coordination/managerial level experience in committed giving/direct debit programs.

80% field work and 20% office.

Minimum of three years of relevant and progressively responsible work experience.

Significant experience in managing similar job responsibilities.

University degree in business administration, finance, statistics or a related field.

Strong interpersonal skill.

Strong analytical analysis skill.

Strong team leadership skill & highly developed team management skills.

Result orientated drive and Ability to meet deadlines.

Excellent communication skills & Fluency in English.

Ability to reach fundraising targets and motivate team members to achieve targets.

Experience in coaching and training fundraisers.

COMPENSATION & EMPLOYMENT

Plan India is an equal opportunity employer and qualified women candidates are encouraged to apply. Our policies and procedures reflect our commitment to child rights and child protection.

How to apply

Please send us your updated resume along with a suitability note (single Word document only) for the position of “Assistant Manager – Individual Fundraising” at planindiacareers@planindia.org.

Please mention “Assistant Manager – IFR” in the subject line. Please mention your current compensation details in your resume.

Last date for sending applications is 26th May 2019. Given the volume of applications received, only shortlisted candidates will be contacted.

 

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Manager Retention & Donor Servicing

Manager - Retention & Donor Servicing

Job Title Manager - Retention & Donor Servicing Department Resource Mobilisation
Location Delhi (India Country Office) Grade D
Reporting to Head – Individual Fundraising
Contract Duration : 3 years (extendable)
Level Of Contact With Children: 2 (Sporadic & Occasional contact with children)
The position holder shall be responsible to adhere & work within the ambit of Plan India’s Safeguarding Children & young People & Gender Equality Policies.

Plan India is a nationally registered not for profit organisation striving to advance children’s rights and equality for girls, thus creating a lasting impact in the lives of vulnerable and excluded children and their communities.

Since 1979, Plan India and its partners have improved the lives of millions of children and young people by enabling them access to protection, quality education and healthcare services, a healthy environment, livelihood opportunities and participation in decisions which affect their lives.

Plan India is a member of the Plan International Federation, an independent development and humanitarian organisation that advances children’s rights and equality for girls. Plan International is active in more than 70 countries.

Plan India seeks to recruit a highly motivated, results-driven manager for the Individual Fundraising portfolio. The ideal candidate would be experienced in setting up the internal teams and adapting and responding quickly to new and emerging direct marketing opportunities and has significant experience in direct marketing to help raise financial contributions for Plan India.

Job Purpose:

Under the overall direction and direct supervision of Head - Individual Fundraising, the incumbent will be responsible for retaining Plan India’s existing donors, both one time and regular donors, towards contributing resources in support of Plan India’s objectives and activities. This will include implementation of retention growth strategy, managing in-house tele-calling and donor service teams, managing the budget and ensuring ROI while working closely with key stakeholders to realise the strategy.

Key Responsibilities:

Support Strategic Development:

Develop a complete understanding of Plan India’s overall fundraising and communication strategies.

Advice upon and support development of donor retention strategy with the objective of increasing the community of supporters through both income generation as well as building alignment for Plan India’s purpose with the existing donor community.

Support development of annual plan, analysis of external developments and trends in the fields of donor retention.

Retention:-

Implement retention strategy that is donor first in approach and looks at strategic segmentation of the existing donor community. Manage budgets &ROI and achieve set objectives.

Managing the in-house teams for tele fundraising and manage outsourced retention operations

Oversee work of in-house/outsourced retention teams, fundraising scripts, training ,ensuring consistent messaging and representation of Plan India’s mission, values and objectives.

Review performance on a regular basis and provide insights and inputs based on performance and external benchmarks.

Design and develop the brief for the different elements of the communication strategy to improve retention of donors.

Directly responsible for retention of a cohort of key Plan India donors.

Ensure Individual Donor Servicing process and communication cycle are in line with the plans.

Ensure data quality at collection point is maintained as per Plan India’s data quality standards.

Disseminate information to key stakeholders in the team.

Ensure compliance to all internal and external regulatory requirements.

Perform other duties as required by the line manager.

Donor Servicing:

With the aim of increasing income from retained donors, implement retention activities including:

- Plan and implement direct mail and e-direct mail campaigns on monthly basis to retain existing donors.

- Directly supervise the in-house donor service team to retain existing donors.

Organize donor cultivation events with support from the event team with an objective to retain existing donors.

Analyze data, locate trends, and evolve plans to improve donor servicing, donor retention operations and resource generation.

Ensure timely, accurate, and effective donor servicing (mailers, annual reports, receipts, forms, information requests, activity status updates, tax certificates, queries, field visit requests, invitation for events, etc.) towards relationship building and retention.

Ensure timely, accurate and quality MIS for the function.

Ensure that all communications are consistent with the Plan India profile and brand and that Plan India’s name and logo rights are protected at all times.

Undertaking any other reasonable task that the Sr. Manager- Fundraising sees fit for the smooth running of the team.

Monitoring & Evaluation:

Maximize resource generation from Donor Retention: achieve and exceed the financial/nonfinancial targets for donor retention income through activities such as

-Maintaining and updating reports for retention channel.

-Presentations and discussions with key people within the organizations.

Use the available CRM system to make enquiries, update records and produce required reports.

Ensure that all fundraising activities comply with applicable (Indian) law at all times, including compliance with data protection legislation.

Ensure that all communications are consistent with the Plan India profile and brand and that Plan India’s name and logo rights are protected at all times.

Skills Required

1) Sales abilities with proven target achievement record.

2) Understanding of digital medium is and knowledge of leveraging it towards the said objectives is an asset.

3) Experience in retention & donor servicing or in similar profile in corporate sector and at least 3-5 years of managing a telemarketing team.

4) Experience in NGO fundraising retention will be an added advantage.

5) Excellent communication and presentation skills.

6) Highly performance oriented and ability to work with and lead a team.

7) A keen interest in emerging technologies and the ability to spot their potential for advancing tele fundraising programmes.

8) Strong computer literacy, including ability to use word-processing, spreadsheet.

Knowledge of child rights based approach and the significance of digital media to advance child rights agenda will be an added advantage.

Experience

Minimum 10 years of relevant and progressively responsible work experience.

Significant experience in managing similar job responsibilities.

Education

Advanced University degree in business administration, management, or a related field.

Compensation and Employment:

Plan is an equal opportunity employer and qualified women candidates are encouraged to apply. Our policies and procedures reflect our commitment to child rights and child protection.

How to apply

Please send us your updated resume along with a suitability note (single Word document only) for the position of “Manager - Retention & Donor Servicing” at planindiacareers@planindia.org.

Please mention “Manager - Retention & Donor Servicing” in the subject line. Please mention compensation details in your resume. Last date for sending applications is 30th May 2019

Given the volume of applications received, only shortlisted candidates will be contacted.

 

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